Turtle beach audio hub stealth 7005/11/2023 Those processes should NOT be performed with a new Stealth 700 GEN 2 MAX as this is a completely different model headset with a completely different firmware. The Stealth 700 GEN 2 for Xbox Restore Process should only be performed with an original Stealth 700 GEN 2 for Xbox). Please know that the Recovery Processes for the Stealth 700 GEN 2 (PS version or Xbox version) are designed specifically for the model headsets they mention (ex. It appears you have performed troubleshooting steps that were specifically designed for other model headsets. Please remain patient for a reply from our team. To do that, you will want send a direct email with your inquiry to: have just downloaded the firmware update 1.0.9 today after being prompted to by the audio hub app on my android phone headset was working perfectly now after downloading the update i have no bluetooth functionality there is no chime when the headset is powered on i can still use it on my ps4 i have tried doing a hard reset by holding the mode and bluetooth button didnt work i have connected my headset and transmitter to my windows pc i have windows 10 btw and restored the headset and transmitter still have no bluetooth the transmitter is not recognized by the audio hub when i slide the switch to xbox on it it will only be recognized in usb mode i have used both recovery tools for xbox and playstation both times with the transmitter on xbox and usb mode and still have no bluetooth functionality i cant connect to my phone there is no chime when powered on only when the headset pairs via transmitter to my ps4 everything with using it on my ps4 works fine but i cant get it into bluetooth pairing mode nothing happens when i press or hold down the bluetooth button i have tried everything and still no bluetooth its like the update has stripped me of bluetooth feature completely i have made a ticket on the turtle beach website case reference number is #02367954. If you're unable to access the form or Live Chat you can contact our team via email. Their contact form can be found at them link below. If you do not have access to a Windows PC or Mac of your own (or through a friend, family member, colleague, school, or work place) to perform the update please reach out directly to our dedicated Support Team to see if they have any alternate suggestions or assistance that they can provide. Please refer to the guide we provided in our original post which goes over the update process for this headset & its USB transmitter. No, the headset & its transmitter would not be capable of being updated via iOS. Thank you so much for the work but still needs improvements. Game volume wheel controls both game volume and whatever is assigned to the mappable wheel - this used to happen at random before the update, now it's constant. I am still to test how it behaves on chat volume when my friends show up later. Wheel can be assigned now however still doesn't control properly bluetooth volume, after each track on my laptop volume resets to what is set on my laptop currently, instead of remaining to what level you have via the wheel. If mic monitoring is off, keep reading next part. Mic monitoring still gets turned on/off when you flip the mic, this affects the programmable wheel, when mic monitoring is on it always controls. Voice prompts are the same quality, most of the times overlaps with the tones so you cant really hear what's it saying. Headset seems to have stopped powering off every time when you turn it on. To do that, you will want send a direct email with your inquiry to: guys, thank you for the updated firmware, here is some feedback. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page within the support section of our site. That service can be accessed via the link above, or the support section of the main Turtle Beach website. The team can also provides assistance via via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. Here's a link to a guide that will go over the process of updating your Stealth 700 GEN 2 MAX headset & its transmitter.Īs always, if you encounter any sort of inconvenience during this process or find yourself in need of further assistance after updating the headset, our dedicated Support Team would be happy to lend a helping hand. Improved Game/Chat wheel functionality.A new firmware update is now available for the Stealth 700 GEN 2 MAX for Xbox!
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